If you registered your old card and are trying to replace it with a new one:
• Login to your account with your email address and PIN
• Click on the "Replace Lost Card" tab.
• Enter the new card number and click "Submit".
• Your point balance transferred to the new card
* Please note: if you did not register your old card, points cannot be transferred unless you know your old card number. If you do know your old card number, please send us an email at
cardholderservice@epointsusa.com. Please include both your old and new card numbers and we'll get your points transferred.